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Gallery

A gallery is how your client sees their photos — to choose favourites, to leave notes, and to download the ones they want. Each gallery belongs to a project and has its own link.


Open a project and click Create Gallery. Give it a title and, if you like, a description. It starts as a Draft — only your team can see it.

Gallery settings, including the watermark option.

Open Gallery Settings from the gallery page.

SettingWhat it does
Artist / EditorWho shot it and who edited it — shown on the gallery
Hero Image Focal PointHow the hero image crops on different screen sizes. To change which photo is the hero, click Hero on any photo in the grid.
Client gallery languageThe language the gallery page is shown in. Pick the one your client speaks.
Client toneFormal or Informal, for the languages that distinguish them
Gallery Password"Protect this gallery with a password — clients will need it before they can view photos"
Allow Photo DownloadsClients can download individual photos
Allow Video DownloadsClients can download individual videos
Photo Download PIN / Video Download PINA code clients need in order to download. See Locking a gallery down.
Enable Watermark"Overlay your studio watermark on preview images. Downloads remain unwatermarked." Single (corner) or Repeat (tiled).
Gallery closes on"The last day your client can open the gallery. They get a reminder email a week before. Leave empty to keep it open indefinitely."

The watermark image itself comes from Settings → Studio setup → Studio profile → Branding. Turning the watermark on generates watermarked versions of every photo in the gallery, which takes a moment — a progress bar on the gallery page shows how many photos are done, so a large gallery isn't a silent wait.

How the gallery looks — cover, fonts, colours, grid — is a separate screen. See The Gallery Designer.


Uploading Photos

Drop files onto the drop zone at the top of the gallery, or click Choose files. The zone grows and says Release to upload while you're dragging over it.

Supported: JPEG, PNG, WebP, HEIC, most camera RAW formats (CR2, CR3, NEF, ARW, RAF, DNG and more), and MP4 / MOV video. SVG is never accepted.

Photos go straight from your browser to secure cloud storage — they never pass through the StudioFlow server — and are delivered to clients from a worldwide content network, so a gallery opens fast wherever the client is.

Maximum 5 GB per file. Anything larger is refused before the upload starts, with a message naming the files that were skipped; everything else in the same drop still uploads.

Uploading at scale

Wedding and event shoots routinely produce thousands of photos. StudioFlow is built to handle that:

  • Large batches don't freeze the UI. Drop a folder with 1500–3000+ photos and the queue grows live in the upload drawer — no browser freeze, no hang.
  • Four uploads run in parallel to keep throughput high without overwhelming the backend.
  • An upload can run for hours. There is no time limit on a batch. On a slow connection a full wedding album may take most of a day, and that is fine — StudioFlow quietly renews each file's upload authorization in the background for as long as the batch needs.
  • Short interruptions recover themselves. A dropped wifi connection, a phone switching cells, a laptop waking from sleep — each file retries on its own for about a minute before giving up.
  • Failed uploads can be retried in bulk. If a few photos still fail, use Retry all failed in the upload drawer.
Keep the tab open until the upload finishes — and if you don't, just drop the folder again

The upload runs in your browser, so closing the tab or reloading the page stops whatever hasn't finished. Already-uploaded photos are safe and stay in the gallery. This is a limitation of browsers, not of StudioFlow — no web app can pick a half-finished upload back up after a reload.

Recovering takes one action: drop the same folder again. StudioFlow recognises every file it already has — including the ones still processing — and offers to upload only what's missing. You don't have to work out which of 6,000 photos made it, and you won't end up with duplicates.

You can keep working in StudioFlow in the meantime — just don't close that tab.

Large files upload in pieces

Anything over 100 MB — long 4K video, medium-format RAW — is split into chunks and sent piece by piece. You don't do anything differently; it just means a dropped connection costs one chunk rather than the whole file, so a 3 GB video doesn't start over because the wifi blinked.

Chrome handles very large batches reliably. Safari can be flaky on multi-thousand-photo batches — use Chrome for the biggest deliveries.

Photo management

Selecting photos in the gallery, with the selection toolbar active.

  • Drag to reorder — use the move handle (the grip icon) to drag photos into the desired order. On mobile, press and hold the handle to start dragging.
  • Move to position… — for a far move a drag can't reach, open Move to position… on a photo (or on a selection) and choose To the start, To the end, or To position… and a spot number.
  • Sort photos… — reorders the whole gallery (or the open set) at once: by capture time, filename or upload time, oldest or newest first. StudioFlow shows how many photos will move and warns if any have no capture time before you confirm — this replaces the current order, and your client sees the new one.
  • Edit Focal Point — click Focal on a photo to set its crop point for consistent cropping across thumbnails.
  • Select all — selects every photo matching the current view (the whole gallery or an open set), not just the ones that have scrolled into view, so a 10,000-photo gallery selects in one click.
  • Delete — remove individual photos, or Delete Selected for a selection, from the gallery.

Download on the gallery page (or Download selected for a selection) opens a dialog: choose the whole gallery or a set, and Full size or Web size. Then the browser saves the gallery. The browser's own downloads show the progress (and let you pause and resume), and StudioFlow says so once. A gallery of up to 9,000 photos is a single ZIP and one click, in every browser and on a phone. A bigger one is saved as a few files: in Chrome, Edge and other Chromium browsers one click starts them all (if the browser asks whether to allow multiple downloads, choose “Allow” — it asks once per site); in Safari, Firefox and on an iPhone or iPad the dialog says “Your browser saves this gallery as N files.” and shows every file open, one button each — click each one. Under the button, a collapsed list of the files shows every one with its size; each is its own link, so a file that failed (or one you only need again) can be downloaded alone. The dialog also reminds you to have enough free space for the size shown before you start. Any photo still being processed is left out and noted, with a nudge to download again later once it's ready.


Publishing

A published gallery as the client sees it.

Click Publish and the gallery becomes visible at its link; the badge changes from Draft to Published. Copy Link gives you the link to share, and Send to Client emails it for you — after a confirmation that names who it goes to, so a wrong project never mails the wrong person. Unpublish takes it back out of sight.

Once the client has chosen their favourites, Mark as delivered closes the loop and moves the project along.


Selecting and renaming galleries

On the Galleries list page, hover any gallery card to reveal a faint checkbox in the top-left corner of the cover image. Click the checkbox to select; click the thumbnail itself to open the gallery. Multiple selected galleries surface a toolbar above the grid showing how many are selected, with Select all (N) · Delete · Cancel.

To rename a gallery, click the 3-dot menu on its card and choose Rename. A small dialog opens with the current title pre-filled — edit, Save, done. On mobile and touch devices the selection checkbox is always faintly visible (no hover state to rely on).


There are two different locks, and they do different jobs.

Set a Gallery Password in Gallery Settings and a visitor has to type it before they see any photos at all. Until then they get the cover image and a prompt — no thumbnails, nothing else.

It's checked once per browser session, so a client types it once and then browses freely.

Download PINs — who can take a copy

What your client sees on Download: all photos or a favourites list, web-sized or original quality.

Separate from the password, and separate from each other:

  • Photo Download PIN — "Clients need this PIN to download photos. Videos are unaffected."
  • Video Download PIN — "Clients need this PIN to download videos. Photos are unaffected."

So you can show a couple their whole wedding, let them download the photos freely, and hold the video back until the balance is paid. Each PIN has Copy, Regenerate and Remove next to it; + Set a download PIN adds one where there isn't one yet.

Send the code separately from the link

Put the password or the PIN in a different message from the gallery link — a phone call, a text. Both in the same email and neither is doing much.

What the locks do and don't cover

The password and the PINs are checked by StudioFlow when a client opens the gallery or asks for a download. They are what stops someone who doesn't have your link from getting in, and they let you release photos and video separately.

They are not a guarantee that an image file can never be fetched by other means once someone holds the gallery link. Treat the gallery link itself as the thing worth protecting, and use Gallery closes on for work you don't want circulating indefinitely.

Your own team is never asked for a password or a PIN — those apply only to clients opening the public link.


The Gallery Designer, with cover, type, color and grid options.

Design on the gallery page opens the Gallery Designer — a live preview with four tabs, and a Phone / Tablet / Desktop switch so you can see what the client will actually see.

Cover

Fourteen cover styles, each with a one-line description of what it does:

Center — title centered on the hero imageLeft — title aligned leftNovel — image and text side by side
Vintage — image above, title belowFrame — photo in a bordered frameStripe — line accents around the title
Stamp — compact title at the bottomOutline — outlined border overlayClassic — subtle lower-third title with date
Split — title beside imageLabel — small label-style title on the sideBorder — thick coloured border
Album — small centred image, large title belowNone — no cover; the gallery opens at the grid

Type

Eight typography options, from Sans (a neutral font) through Serif, Classic, Modern, Timeless and Bold to Romantic (a flowing wedding script) and Flourish (elegant calligraphy). Plus a Title size — Small, Medium, Large or Extra large. Use a smaller size for a long title.

Color

Six presets — Default, Warm, Cool, Forest, Dark, Blush — or set the Text / Accent Color and Background Color yourself. Reset to default puts it back.

Grid

Grid Style — Mosaic (rows of mixed portrait and landscape, straight edges; the default for a new gallery), Masonry (columns, each photo at its own height) or Uniform grid (every photo cropped to 3:2) — plus Thumbnail Size (Regular or Large) and Grid Spacing.

Save Design when you're happy. If someone else has changed the design in the meantime, StudioFlow tells you rather than overwriting their work.


If you set the same gallery up the same way every time, save it as a template. Templates hold the look and the access settings — not photos, descriptions or which project a gallery belongs to.

Manage them at Galleries → Templates (Owners and Admins). From there you can create a template, edit one, rename it or delete it; when you create a gallery, pick a template to start from and override anything you like afterwards.


Client Interaction

Favorites

Clients can mark photos as favorites by clicking the heart icon. Favorites are tracked per client using an email-based identifier for cross-device consistency.

The first time a client uses favourites they're asked for their email address. That is what lets them carry on picking from their phone later and still see the same selection — StudioFlow recognises them, not their device.

Client Notes

Clients can leave notes on individual photos (e.g., "crop tighter", "use this for the album"). Notes appear as a blue chat badge on the photo thumbnail and are visible to studio staff in the gallery management view.

Viewing client activity

Click Activity on the gallery page to see visitor count, visits and downloads, and a recent-events list — "Opened the gallery", "Downloaded their favourites (12)". A visitor is only named if they created a favourites list; nothing else identifies them, and no IP addresses or device details are recorded. Activity is kept for 400 days.

Client notes on individual photos show inline, under the thumbnail, as you scroll the grid — there's no separate summary screen for them.


Who can open Galleries

LevelGalleries
OwnerEverything, including Gallery Templates
AdminEverything, including Gallery Templates
CrewGalleries, and My Galleries for the ones they're on
BookkeeperNo Galleries at all — they keep the books, not the pictures

Your own team is never asked for the gallery password or a download PIN. Those apply only to clients opening the public link.